System Support
Search our knowledge base or select a quick action below.
Extension failed to inject
Code didn't apply at checkout
Reporting a broken link
Privacy & Data Questions
Extension Protocol
- Installation stuck on "Adding..."
- How to pin the extension to Chrome
- Stopping pop-ups on specific sites
- Browser permissions explained
Deal Hunting
- How to stack multiple coupons
- Understanding retailer sale cycles
- Getting alerts for price glitches
- Black Friday & Cyber Monday Guide
User Data
- Request complete data deletion
- Update email preferences
- Reporting a security vulnerability
- Contribution guidelines
Quick Diagnostics
Is AussieDiscount.com.au completely free?
Affirmative. We generate revenue through affiliate partnerships with retailers, not by charging users. You will never be asked for credit card details to use our core services.
Why did a "Verified" code fail?
Retailer APIs change rapidly. A code verified 10 minutes ago might hit a usage cap or be geographically restricted by the store. Our AI updates these statuses every hour, but gaps can occur. Please report it using the thumbs-down icon.
Do I need an account to save?
Negative. We support anonymous usage. However, creating an account allows you to sync your saved stores across devices and track your lifetime savings stats.
How do I contact a human?
If the automated help docs don't resolve your issue, fill out the "System Feedback" form below. Our engineering team reviews tickets within 24 hours.
Still detecting errors?
Submit a ticket directly to our engineering team.